Terms and Conditions

Last Updated: 27 April 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website located at founderval.com (the “Website”), together with any online courses, memberships, coaching programmes, digital downloads, live classes, certification programmes, community areas, and related services offered by Founderval (“Company”, “we”, “us”, “our”).

Please read these Terms carefully before using the Website or purchasing any Services.

By accessing the Website, creating an account, or purchasing any Services, you agree to be legally bound by these Terms. If you do not agree, you must not use the Website.

1. About Us

Founderval can be contacted by email using the contact form.

2. Definitions

In these Terms:

  • Content means all videos, lessons, text, templates, downloads, graphics, assessments, webinars, community posts, and materials provided through the Website.

  • Services means any courses, memberships, subscriptions, coaching, consultancy, events, or digital products sold by us.

  • User means any visitor, customer, learner, subscriber, or account holder.

  • Consumer means an individual acting for purposes wholly or mainly outside their trade or profession.

  • Business Customer means any purchaser acting in the course of business.

3. Eligibility and Acceptance

You confirm that:

  • You are at least 18 years old; or

  • You have parental/guardian consent and supervision where legally required;

  • You have legal capacity to enter into binding contracts;

  • All information you provide is accurate and complete.

We may refuse access or orders where eligibility requirements are not met.

4. Scope of Services

We provide educational and training services delivered digitally, including but not limited to:

  • Self-paced online courses

  • Live webinars and classes

  • Membership communities

  • Downloadable materials

  • Group programmes

  • Certification pathways (where offered)

  • Corporate/team learning licences

We reserve the right to improve, amend, replace, withdraw, or discontinue Services where reasonably necessary.

Where a paid Service is materially changed after purchase, we will act reasonably and in accordance with applicable consumer law.

5. Account Registration and Security

You may be required to create an account.

You agree to:

  • Keep login credentials confidential

  • Not share accounts unless expressly permitted

  • Ensure details remain accurate and current

  • Notify us immediately of unauthorised access

You remain responsible for all activity under your account.

We may suspend or terminate accounts used fraudulently, abusively, unlawfully, or contrary to these Terms.

6. Orders and Contract Formation

All course listings, pricing, and descriptions are invitations to treat and not binding offers.

A legally binding contract is formed only when:

  1. You complete checkout; and

  2. Payment is successfully authorised; and

  3. We send an order confirmation or grant access.

We reserve the right to reject or cancel orders for reasons including:

  • Payment failure

  • Fraud suspicion

  • Pricing or technical error

  • Sanctions/compliance restrictions

  • Service unavailability

Where payment has been taken, refunded sums will be returned where appropriate.

7. Pricing, Currency and International Sales

Prices are shown in USD where available.

Exchange rates shown are indicative only. Final charges may vary depending on your payment provider.

You are responsible for:

  • Local taxes

  • Import or withholding obligations

  • VAT/GST/sales tax where not collected at checkout

  • Bank transfer or currency conversion charges

We may collect taxes where required by law.

8. Payment Terms

Payments may be processed through third-party providers including Stripe, PayPal, card processors, financing providers, or app marketplaces.

By submitting payment, you authorise us and our payment partners to charge the stated amount.

We do not store full payment card details unless expressly stated by a PCI-compliant provider.

If instalment plans are offered:

  • All instalments remain due unless otherwise agreed in writing

  • Missed payments may result in suspended access

  • Debt recovery costs may be claimed where lawful

9. Subscriptions and Auto-Renewals

Where Services are sold on a recurring subscription basis:

  • Billing recurs at the selected interval (monthly, annual, etc.)

  • Subscriptions automatically renew until cancelled

  • You authorise recurring charges using your saved payment method

You may cancel future renewals via your account or by contacting us before the next billing date.

Unless required by law, no partial refunds are due for unused subscription periods already commenced.

10. Digital Content Access Licence

Upon payment, we grant you a limited, revocable, non-transferable, non-exclusive licence to access purchased Content for your personal internal learning use only.

You may not:

  • Share logins

  • Reproduce or redistribute Content

  • Upload materials elsewhere

  • Sell or sublicense access

  • Use materials to create competing products

  • Use Content for AI model training, scraping, or dataset creation without written consent

Access may be lifetime, fixed-term, cohort-based, or subscription-based as described at purchase.

“Lifetime access” means for the commercial life of the product or platform, not your natural lifetime.

11. Community Rules and Student Conduct

Where communities, forums, chats, or live sessions are offered, you agree not to:

  • Harass or abuse others

  • Discriminate or post hateful content

  • Spam or self-promote without consent

  • Share confidential material

  • Post unlawful, obscene, or defamatory content

  • Disrupt classes or events

We may remove content or suspend access at our discretion where rules are breached.

No refund is owed for removals caused by misconduct.

12. Certificates, Accreditation and Outcomes

Any certificate issued confirms completion only unless expressly stated otherwise.

Unless explicitly advertised:

  • Courses are not government accredited

  • Courses do not create regulated qualifications

  • Completion does not guarantee employment or promotion

  • Results vary by individual effort and circumstances

Where accreditation exists, scope and validity are limited to the accrediting body’s terms.

13. Coaching / Live Sessions

If live sessions, mentoring, or coaching are included:

  • Session times may be changed on reasonable notice

  • Missed sessions may be forfeited unless otherwise stated

  • Recording may occur for quality or replay purposes

  • We may substitute tutors or instructors where necessary

We do not guarantee individual results.

14. Consumer Cancellation Rights 

Where you are a Consumer and law grants a cooling-off period for distance contracts, you may have the right to cancel within 14 days.

However, for digital content supplied immediately, by requesting instant access you:

  1. expressly request immediate performance; and

  2. acknowledge that cancellation rights may be lost once access begins.

Nothing in these Terms limits mandatory statutory rights.

15. Refund Policy

Digital products (courses) are considered consumed at point of purchase and we cannot, therefore, issue refunds except in exceptional circumstances; it is assumed the purchaser understands the product they are buying before completing purchase.

Unless otherwise required by law or expressly stated on the sales page:

  • Refund requests must be made in writing

  • We may consider course access levels, downloads, attendance, completion percentage, and timing

  • Bonuses or consumed services may reduce refund eligibility

  • Chargeback abuse or dishonest claims may lead to refusal of future services

Any separate advertised guarantee forms part of these Terms.

16. Intellectual Property Rights

All intellectual property in the Website and Services belongs to us or our licensors.

This includes:

  • Course frameworks

  • Lesson videos

  • Slides

  • Text

  • Branding

  • Logos

  • Downloads

  • Software interfaces

  • Databases

  • Community materials

No rights transfer except the limited licence granted under these Terms.

17. User Content

If you submit reviews, comments, assignments, testimonials, or forum posts, you grant us a worldwide, royalty-free, transferable licence to host, reproduce, display, adapt, and use such content for operating and marketing the Services.

You confirm you own or control rights to submitted content.

18. Acceptable Use / Technical Restrictions

You must not:

  • Reverse engineer the platform

  • Use bots or scraping tools

  • Circumvent paywalls or access controls

  • Introduce malware

  • Attempt unauthorised access

  • Interfere with platform operation

We may take technical or legal action for misuse.

19. Availability and Service Levels

We aim for reliable availability but do not guarantee uninterrupted or error-free operation.

Maintenance, upgrades, outages, force majeure events, cyber incidents, and third-party failures may affect access.

We may temporarily suspend Services for operational reasons.

20. Privacy and Data Protection

We process personal data in accordance with our Privacy Policy and applicable law, including the UK GDPR where relevant.

21. Third-Party Platforms

Some Services may use third-party platforms such as Zoom, Kajabi, Teachable, Circle, Slack, Discord, Stripe, PayPal, Google, Microsoft, or similar providers.

Your use of those platforms may also be subject to their separate terms.

We are not responsible for third-party outages or policies.

22. Warranties Disclaimer

To the fullest extent permitted by law, Services are provided “as is” and “as available”.

We do not warrant that:

  • Content is error-free

  • Services meet every individual need

  • Access will be uninterrupted

  • Specific outcomes will be achieved

23. Limitation of Liability

Nothing excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot legally be excluded

Subject to that:

  • We are not liable for indirect or consequential loss

  • We are not liable for loss of profit, revenue, contracts, goodwill, opportunity, or data

  • Our total aggregate liability shall not exceed the sums paid by you in the 12 months preceding the claim

Business Customers acknowledge risk allocation under this clause is reasonable.

24. Indemnity

You agree to indemnify us against claims, losses, damages, liabilities, and costs arising from:

  • Your misuse of the Services

  • Breach of these Terms

  • Infringement of third-party rights

  • Unlawful conduct

25. Suspension and Termination

We may suspend or terminate access immediately where you:

  • Breach these Terms

  • Misuse the platform

  • Fail to pay sums due

  • Create legal or reputational risk

Termination does not affect accrued rights or payment obligations.

26. Force Majeure

We are not liable for delays or failure caused by events beyond reasonable control, including strikes, pandemics, power outages, internet failures, supplier defaults, war, natural disasters, or government restrictions.

27. Changes to Services or Terms

We may amend these Terms periodically.

Material changes will be published on the Website with an updated effective date.

Continued use after changes constitutes acceptance.

28. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

If you are a Consumer, you may also benefit from mandatory protections in your country of residence where applicable.

Subject to consumer rights, disputes shall be subject to the courts of England and Wales.

29. Contact

Use the contact form to contact us with any queries related to these terms and conditions.